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Help and Support

Honeyfund UK

Honeyfund UK

Articles and information about www.honeyfund.co.uk

How do I "unpublish" my gift list to remove it from public access? UK

Why was my account disabled? UK

I created a Honeyfund account and set up my gift list, why doesn't it show up in the search results? UK

Can I see Honeyfund's purchase process (what my guests will see)? UK

How do I know Honeyfund is safe for me and my guests? UK

What countries does Honeyfund support? UK

How does Honeyfund work? UK

How can I close my account? UK

How much does it cost? It's free! UK

Receiving Gifts and Payments

Someone purchased a gift from my gift list that I do not recognise. How do I contact the gift giver? UK

I linked the wrong PayPal account. How do I change it? UK

Will I be required to pay taxes on my gift money? UK

How do I issue a credit card refund? UK

How do I add or remove payment options for my guests? UK

Someone gave a gift from my gift list but I haven't received payment. Why? UK

Someone gave us a gift, but I don't see it in my account. Why? UK

Why was I charged a transaction fee? UK

How do I get my gift money? UK

How does the credit card option work? UK

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Giving a Gift UK

I purchased a Honeyfund gift but did not print the certificate. How do I get back to the certificate page? UK

I purchased a gift from Honeyfund but do not know if my payment went through. How do I verify my payment? UK

My credit card is not being accepted. What should I do? UK

I gave a gift and have now changed my mind. How do I cancel my gift? UK