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Help and Support

Honeyfund UK

Honeyfund UK

Articles and information about www.honeyfund.co.uk

How much does it cost? It's free! UK

Why was my account disabled? UK

What countries does Honeyfund support? UK

I created a Honeyfund account and set up my gift list, why doesn't it show up in the search results? UK

How does Honeyfund work? UK

How do I know Honeyfund is safe for me and my guests? UK

How do I "unpublish" my gift list to remove it from public access? UK

How can I close my account? UK

Can I see Honeyfund's purchase process (what my guests will see)? UK

Receiving Gifts and Payments

Why do I need a Business account to use PayPal? UK

How does the credit card option work? UK

Why was I charged a transaction fee? UK

Will I be required to pay taxes on my gift money? UK

Someone purchased a gift from my gift list that I do not recognise. How do I contact the gift giver? UK

Someone gave us a gift, but I don't see it in my account. Why? UK

Someone gave a gift from my gift list but I haven't received payment. Why? UK

I linked the wrong PayPal account. How do I change it? UK

How do I issue a credit card refund? UK

How do I get my gift money? UK

How do I add or remove payment options for my guests? UK

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Giving a Gift UK

My credit card is not being accepted. What should I do? UK

I purchased a Honeyfund gift but did not print the certificate. How do I get back to the certificate page? UK

I purchased a gift from Honeyfund but do not know if my payment went through. How do I verify my payment? UK

I gave a gift and have now changed my mind. How do I cancel my gift? UK