1. Help and Support
  2. Receiving Gifts & Payments

Someone gave us a gift, but I don't see it in my account. Why?

Some gifts do not show up on your Gifts Received page immediately. There may be up to a 24-hour delay to allow the giver time to make changes before the gift is revealed to you in your account.  

However, payments to your bank account and PayPal payments should show up immediately. If not, please contact us.