1. Help and Support
  2. Receiving Gifts & Payments

Why isn't my PayPal account activated?

On your Payment Settings page you should see the PayPal option checked on. If you see the text "Pending," follow the instructions below:

  1. Go to Edit your Honeyfund > Settings > Payment Settings
  2. MAKE SURE THE E-MAIL ADDRESS YOU LISTED IS THE CORRECT ONE OF YOUR PAYPAL ACCOUNT
  3. Click "Check my PayPal Account." If you see a red X next to E-mail or Bank account, click the associated button to get further instructions.
  4. Check your PayPal account's "verification" status and complete any necessary steps to get verified.

If you have any questions, please contact us.